Frequently Asked Questions
Why do I need a safe?
Your safe is the last line of defense between your valuables and a thief. A safe buys you extra time, time to protect your valuables from a thief who has invaded your https://easttnsafedr.com/ or business. Thieves are in a hurry; they are in and out quickly, wanting to get the job done before they get caught. Most https://easttnsafedr.com/ burglaries last just 10 minutes or less.
How do I choose the right safe for my needs?
Increased peace of mind comes with the right safe. A false sense of security comes with the wrong safe. There are good reasons some safes cost $100 – $300 and other safes cost $600 – $1,000+. You will get the protection you pay for, and no more. We hope your safe is never put to the test. But if it is, the decision you are making now is very important. Make a list of the items you want to place in the safe to help determine the size safe you’ll need and the content value. Some of the most common secured items are:
• Cash
• Precious Metals (gold & silver)
• Collections (coin and stamp)
• Firearms & ammunition
• Jewelry
• Photography equipment
• Estate valuables, heirlooms
• Documents (trusts, wills, tax docs)
What do the safe labels and ratings mean?
For comprehensive information on burglary and fire ratings see our Burglar & Fire Rating Guide. Why ratings and labels? The insurance industry established the system for rating safes. A consumer purchasing a rated safe is assured of a certain level of protection. Insurance companies establish coverage rates based on the level of protection afforded by a particular label. Insurance companies in the United States generally require an Underwriters Laboratory Burglar or Fire Label. Safes are labeled or classified using two different methods: construction classification and performance classification. Construction classifications include B, C, E, ER, F and G ratings. Performance classifications include RSC, TL15, TL30, TL30x6, TRTL15x6, TRTL30x6 and TRTL60x6 UL labels.
What is the difference between a burglary and fire safe?
Generally, a fire safe offers minimal burglar resistance. This is because of the nature of the material used. Not all burglar safes are fire resistant. The most popular safes for https://easttnsafedr.com/ have both burglar and fire resistance. The best safes are rated by UL and / or Intertek-ETL as to their level of protection for burglary and fire. See the Safe Rating section above for details on ratings.
How does UL test for fire resistance?
The following is an explanation of the Underwriter’s Laboratories’ .fire resistant container testing procedures on the Class 350 degree F, one hour and Class 350 degree F two hour Fire Labels.
Should I bolt down my safe?
How quickly can you open a jammed or locked safe without causing damage?
Our skilled safe-opening specialists typically unlock jammed or locked safes within one to two hours, depending on the complexity. We focus on accessing the contents without causing damage, thanks to over 20 years of hands-on experience.
What types of services does East TN Safe Dr offer?
We provide a full range of services including safe opening, maintenance, moving and delivery, and combination changes. We also handle vault door services, safe sales (such as fire-resistant, digital, depository, and high-security models), commercial locksmithing, and commercial door repair.
How do I schedule an appointment or request a consultation?
You can reach us by calling or texting (423) 823 7385, or by emailing easttnsafedr@yahoo.com. We’re available 24/7 for emergency service, installations, consultations, or routine maintenance.
Can you unlock a safe if I’ve lost the combination or key completely?
Yes. Whether you’ve lost your key or forgotten the combination, our technicians are trained to open safes and perform repairs without damaging the contents.
Is it better to change my safe combination or reset it if I forget the code?
If you’ve forgotten the code, resetting or changing your combination is a good security measure. We can update the combination while preserving the safe’s original integrity.
What types of safes can you repair—digital, dial, biometric, or all?
We repair a wide variety of safes, including digital, dial, biometric, depository, fire-resistant, and high-security models. Our team is experienced across all major safe technologies.
How often should a safe be serviced or maintained to prevent issues?
While we don’t set a fixed schedule, we recommend annual check-ups. If your safe is acting unusually or difficult to open, earlier service may be necessary to avoid damage or lockouts.
Do you offer safe delivery and installation for both homes and businesses?
Yes. We provide delivery and installation services for residential and commercial clients, including secure placement and floor bolting when needed.
What precautions do you take when moving heavy safes up or down stairs?
We use specialized equipment and professional moving techniques to transport safes safely, especially around stairs or tight corners. Our priority is protecting both your property and the safe.
Is bolting a safe to the floor really necessary—and how is it done safely?
Floor bolting adds an important layer of security. We bolt safes using appropriate hardware and techniques based on your specific floor type, ensuring a secure and safe installation.
Can you relocate a safe from one building to another without damage?
Yes. We provide safe relocation services between buildings with great care, ensuring safe transport, loading, and secure reinstallation at the new location.
What should I prepare before having a large gun safe delivered to my home?
Clear the pathway—doorways, staircases, and halls—and ensure the floor at the installation site can support the weight of the safe. This helps us deliver and install efficiently and safely.
What’s the difference between fire-resistant and burglar-resistant safes?
Fire-resistant safes are designed to protect contents from high heat and smoke. Burglar-resistant safes are built to withstand forced entry. Some safes offer both types of protection.
Which type of safe is best for storing cash, jewelry, or firearms?
- Cash: A fire-resistant or depository safe is ideal.
- Jewelry: Choose a high-security, fire-rated model.
- Firearms: A TL-rated or biometric gun safe offers strong protection.
Do you offer consultations to help me choose the right safe for my needs?
Yes. We offer personalized consultations to help you choose the best safe based on your security needs, available space, and budget.
Are the safes you sell rated and certified by UL or other security standards?
Are your services appropriate for both residential and commercial clients?
Absolutely. We serve both residential and commercial clients, offering everything from home safes to commercial door services and vault installations.
Do you offer emergency or same-day service?
Yes. We provide 24/7 emergency safe services, including same-day support for lockouts, break-ins, or malfunctioning safes.
Can I upgrade the lock type on a safe I purchase from you later on?
Yes. We can upgrade your safe’s locking system after purchase—whether you’re switching to a digital, biometric, or high-security lock.
What’s involved in installing a vault door, and how is it maintained?
Vault door installation includes proper alignment, anchoring, and system integration. We also offer vault door maintenance and combination changes.
Do you provide emergency repair services for vault doors or safe rooms?
Yes. We offer 24/7 emergency services for vault doors and safe rooms, including opening, repair, and maintenance.
Can you design a custom commercial security system with safes and locks?
Yes. We create custom security solutions that include safes, commercial locksmithing, access control systems, and master key setups tailored to business needs.
Do you offer master key systems or access control solutions for offices?
Yes. We specialize in setting up master key systems and electronic access control to streamline security in office environments.
What types of commercial doors or locks do you repair and service?
We repair and service various commercial doors and hardware, including steel doors, storefront doors, locks, hardware replacements, and security upgrades.
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